Compliance Notice

Shipping Restrictions

To stay compliant with state/local laws and requirements from our payment processors, card networks, and banking partners, VihoTRX.com must restrict shipping to certain states and local jurisdictions.

View Restricted Locations License / Permit Exceptions

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If your address is restricted, checkout will be blocked (or an order placed in error may be cancelled and refunded).

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Policy-Based

Laws + bank/processor rules

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Checkout Guard

Address restrictions applied

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Support

Help with permits/licenses

Restricted Shipping Locations

We currently do not ship to the following locations:

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No Shipping (Current List)

Restrictions are enforced during checkout.

California
Denver, CO
DC, District of Columbia
Hawaii (wholesale license or retail permit required)
Chicago, IL
Maryland (menthol ok)
Massachusetts
New Jersey
New York
Columbus, OH
Oregon (must be licensed to sell products)
Rhode Island
Utah

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Orders to restricted locations may be blocked or cancelled/refunded. Please review this page before purchasing.

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License / Permit Exceptions

If applicable, contact us before ordering.

Hawaii

Wholesale license or retail permit may be required.

Oregon

Must be licensed to sell products.

If you believe you qualify for an exception, please email us before placing an order and include your documentation for review.

Need help?

We’ll confirm eligibility under current compliance rules.

Email Support Contact Page

Policy Updates

Shipping restrictions may change due to updates in laws, regulations, or processor/banking compliance requirements. This page is maintained to reflect our current shipping policy.

FAQ

Quick answers to the most common questions.

Why can’t you ship to my state/city?

Some states and local jurisdictions have restrictions on flavored vape / e-liquid products. In addition, card networks and banking partners require merchants to enforce shipping restrictions to remain compliant.

What happens if I try to checkout with a restricted address?

Your order may be blocked during checkout. If an order is placed in error, it may be cancelled and refunded.

I have a license/permit in Hawaii or Oregon. Can I still order?

Possibly. Please email support@vihotrx.com before placing an order and include your license/permit details. We’ll confirm whether we can ship to your address under current compliance rules.

Still unsure?

Contact our team for shipping eligibility questions.

support@vihotrx.com